Every Email Matters

Every Email Matters

When I was beginning my career, I supervised a woman named Kristin. Kristin worked at the front desk and was the first person visitors who came to our department met. Kristin was a brilliant editor and writer, but when guests entered, she barely looked up from her...
How Leaders Work Virtually

How Leaders Work Virtually

As a consultant, coach, trainer, and writer, I have been working virtually for 29 years. While I travel to my clients’ offices and conduct programs with groups of people, much of my work takes place in my home office. Through the years I have read books, attended...