Author Archives: Karen Snyder

Self Reflection - Workplace

Luck Surface Area

Darts_in_a_dartboard

My son Josh taught my daughter Katie about Luck Surface Area.  It is a concept coined by Jason Roberts from techzinglive.com.

Katie gave this example of Luck Surface Area.  Imagine that every person begins life with a dartboard and one dart. Some of the dartboards are the size of a pin head, while others are the size of a football field.  The dart is their luck, the board is the luck surface area.  The dart can only bring more good luck if hits the dartboard.  They go through life making choices, and if those choices are appropriate for the situation, their dartboard enlarges and of course the chance of the dart hitting the dart board is greater. However the converse occurs when they make poor choices.  When the person makes bad choices, the dartboard becomes so tiny that it seems like they are terribly unlucky and nothing good can ever happen for them.

I notice luck surface area with the employees I coach. Many of the employees I consult are continuously exhibiting behaviors that increase their luck surface area.  They show up on time, they are generally positive, they share information, they seek and appreciate feedback.  When these employees give critical feedback, they have solutions.  They attack the problem, not the person.  They meet their deadlines and when they can’t, which is rare, there really are extenuating circumstances.  All of these positive behaviors increase their luck surface area at work.

What are you doing to increase your luck surface area?

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Communication - Conflict Resolution - Management - Workplace

Can Women Be Both Liked And Respected in the Workplace?

When a man is outspoken and direct in the workplace he is often described as passionate or ambitious.  Men in the workplace are not first judged in a personal way, first considering whether he is kind or friendly and second deciding if he is capable. Why then, are women so often judged this way?

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Like it or not, gender bias remains a strong undertone.  Men and women and are expected to act differently in the home, in the community and the place where it impacts the budget the most: in the workplace.

Too often – if a woman operates in a strong and decisive fashion, she is described as ‘emotional’, ‘aggressive’ or ‘irritable’ and is generally not well liked.  On the flip side, if she is friendly to everyone, she is well-liked but studies also show that in this case she is typically viewed as less competent.

I am the first to say that working women shouldn’t have to make a choice between being viewed as either: ‘nice and incompetent’ or ‘competent and disliked’. And while it upsets me that women should be judged based on competence, not likeablity, I am not going to ignore the reality.  While we are working toward change, we must understand, even if we do not embrace, today’s reality.

Think about this “likeability penalty” in your own workplace.  Are the men and women judged and treated exactly the same?  Are their skills measured without any consideration of their ‘likeability’?

Sheryl Sandburg’s, “Lean In” was the catalyst for this article.

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Self Reflection - Workplace

The Benefit of a Fresh Perspective

I have had both the joy and the opportunity to vacation in Nags Head, NC for the past 23 years.  This year, we decided to go parasailing.  While being suspended, I was able to see the island of Nags Head as an island.  I saw the Kitty Hawk dunes where the Wright Brothers launched their plane.  I saw the beauty of the island from another vantage point.

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My work also gives me the opportunity to see companies from different vantage points.  I notice who greets me in each place I work.  The receptionist, or lack thereof, sets the tone of the workplace.  I notice whether there is natural light, I notice what the lobby smells like, I notice the type of office furniture.  While the physical surroundings aren’t the only determinant of the workplace culture, it sets the tone.

What does your workplace say about your culture?

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