Make Lemonade

Julie and I went to college together. When others saw lemons, Julie made lemonade. It’s not that Julie had fewer challenges than the rest of us, It’s that Julie wrote …..

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Rose-Colored Glasses

Last week I was training a group of managers in coaching and feedback skills. We were talking about – rather, I was talking about – how they could use these …..

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Are You Using the Right Signs?

One warm weekend this spring, we went to the beach. My four-year-old daughter and I walked down the boardwalk. We passed a new shop glowing with fresh white paint. Vibrant …..

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