Communication

Does Your Organization Promote Broom Riding?

I heard him as I was walking down the hall, “I can’t believe you screwed that up! You are so incompetent! Now I will need to stay late! Aarrgghh!” As …..

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Here’s the Rub

It was winter break, and my son Jeffrey was ten years old. I was curled up on the couch with my computer and I let him in on a little …..

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Want to be heard? Stop Talking.

You probably don’t believe that silence is one of my favorite tools. Certainly when I taught a presentation skills class to Johns Hopkins graduate students, they did not expect me …..

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