Communication

Long Distance Phone Calls and Leading Effectively

Leaders are most effective when they talk privately and directly, and when they cite specifics. Let me explain. Many years ago (and I do mean many years ago), I worked …..

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To What Extent?

Last year, I took an excellent course in group facilitation. Terrence Metz was the instructor for the program, and he taught our class the incredible phrase: “To What Extent.” Now, …..

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Graduate-Level Facilitation or Basic Civility?

Last fall my colleague Jennifer Ledet, leadership consultant, and I enrolled in a Facilitation Course which led to our certification as facilitators. In that high-level program we learned advanced facilitation …..

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