Communication

The Bat on the Table

Sometimes, or is it all the time, we get so wrapped up in our own little world that we fail to grasp what’s going on around us. A few years …..

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Good Cop, Bad Cop: A Lesson for Leaders

At the risk of giving the impression that I’m a terrible driver, I would like to tell you about two very different encounters I have had with traffic officers. One afternoon …..

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Your Mouth is Where the Money Is

There was a time when the answer to the question “What do you do?” was easy to answer: “I work on an assembly line.”  “I install windows.”  “I make boots.” You …..

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