Long Distance Phone Calls and Leading Effectively
Leaders are most effective when they talk privately and directly, and when they cite specifics. Let me explain. Many years ago (and I do mean many years ago), I worked for a large national bank in their employee development department. My manager, Mary, was one of my...
To What Extent?
Last year, I took an excellent course in group facilitation. Terrence Metz was the instructor for the program, and he taught our class the incredible phrase: “To What Extent.” Now, you may be reading this and thinking, “What’s the big deal?” I am sharing the...
Graduate-Level Facilitation or Basic Civility?
Last fall my colleague Jennifer Ledet, leadership consultant, and I enrolled in a Facilitation Course which led to our certification as facilitators. In that high-level program we learned advanced facilitation techniques such as: how to gain consensus across time...
How Does Your Organization Say It?
I can tell a lot, a whole lot, about an organization from its signs. Before I meet with a single person, I have a revealing glimpse into the company culture through its signs. What do you think of this sign? I saw this one in Dallas, Texas, when I was meeting with my...
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