Conflict Resolution

Vistas, Assumptions, and Insurance

Last week I was talking with a director whom I will call Celeste, and she was very worried. She had delegated a project to Pete, and he wasn’t succeeding. He …..

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Does Your Organization Promote Broom Riding?

I heard him as I was walking down the hall, “I can’t believe you screwed that up! You are so incompetent! Now I will need to stay late! Aarrgghh!” As …..

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Sweatshirt Creates Cold Chill

When I first saw this ad from H&M, the huge retailer, I thought, “What kind of diversity do they have on their marketing team?” What my colleague Tina and I …..

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