Conflict Resolution

When Colleagues Bicker

We like to think that employees are adults, that colleagues will all get along, and that everyone will focus on the organization’s goals and be united, but that is not …..

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Can You See the Microaggression?

In order to create a respectful and inclusive culture, organizations need to provide regular diversity, equity, and inclusion (DEI) training. But once you have had that basic training, how can you mix it …..

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When Objectives Collide

When I was in graduate school at Johns Hopkins University, I took a course on Facilitation held by the esteemed professor, Roger Karsk. At the end of the semester, Roger offered …..

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