The Types of Conflict

The Types of Conflict

  “Conflict is constructive when it helps build cohesiveness among people. Conflict is destructive when it diverts energy from more important activities.” — Karen Snyder For more of Karen’s workplace wisdom, check out her book Eating Worms:...
No One Listens to Me!

No One Listens to Me!

I was an undergrad at the University of Virginia when a classmate said, “It’s so rude to interrupt.” What? I had never heard that before. I truly had made it to college without being taught that interrupting was rude.   My mother tells the story of an ordinary evening...