I had a fabulous time last week accompanying my colleague, Jody, to a sales presentation for a large-scale coaching program that would involve many coaches. During the presentation, Jody was …..
I met with a manager yesterday and she relentlessly told me all the things her department “should” be doing. Frustration and anger were oozing out of her. I had to …..
One of the first questions I ask when I start working with a new client is, “Are you using performance appraisals well, and how does performance management work in your …..