Feedback and Recognition

When What You Think Should Work Doesn’t

This cartoon has always cracked me up! It reminds me that some of the suggestions I make in programs and during coaching don’t always work the way they were intended. …..

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The Nine-to-One Ratio

One of the managers with whom I work regularly, Steve, reminds me that he does compliment his employees. He does! It’s true and I hear him. The problem is, when he …..

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How to Create a More Positive Workplace: The Power of Appreciation

I conducted a virtual workshop this past fall on creating a more positive workplace. The insights of the thoughtful and engaged participants were so phenomenal that I have been sharing …..

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