Feedback and Recognition

Are You Merlot, Cabernet, or Grape Juice?

I had a fabulous time last week accompanying my colleague, Jody, to a sales presentation for a large-scale coaching program that would involve many coaches. During the presentation, Jody was …..

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Profanity in the Workplace

I met with a manager yesterday and she relentlessly told me all the things her department “should” be doing. Frustration and anger were oozing out of her. I had to …..

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Boo! Are Performance Appraisals Haunting You?

One of the first questions I ask when I start working with a new client is, “Are you using performance appraisals well, and how does performance management work in your …..

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