Love Words in the Workplace

When I was in elementary school, I loved Valentine’s Day. I loved giving and receiving valentines. I remember laboring over the class list, and with my very best fourth grade …..

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The Field Conditions Are the Same

I was working with a retail company recently and the senior leaders were trying to figure out why their competitor had higher than average sales in the fourth quarter while …..

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Keith’s Brilliance

Last year I was working with a senior leader, Keith, and he turned to me and said, “Trust the people. Trust the process. Trust the outcomes.” Wow! And do you?

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