Mirror, Mirror, on the Wall

Mirror, Mirror, on the Wall

There is only one person in the world you can control. And you know who that person is!! Go look in the mirror! And while you’re there, give yourself a thumbs up. It’s not easy to bring your best self to work everyday — but you do. OK… maybe not last...
Positive Outcomes

Positive Outcomes

About 18 years ago, I attended a networking event (with my four-month-old daughter strapped into a snuggly), and I was lamenting to some colleagues that the lion’s share of my consulting business came from one client – a great client with whom I thoroughly...
Terrible, Horrible Day?

Terrible, Horrible Day?

At some point, we all have what my now 18-year-old daughter liked to call “stinky-poo days.”  It’s an amusing way of recognizing that sometimes you just have to get over yourself and deal with the circumstances at hand. In fact, my epic stinky-poo...
Wired

Wired

I had an appointment with a manager today. She had a cell phone. She had a desk phone with caller ID and three lines She wore a beeper. She carried a Blackberry. During our 90 minutes together, each time a device rang or beeped, she responded. Although she responded...
Make Lemonade

Make Lemonade

Julie and I went to college together. When others saw lemons, Julie made lemonade. It’s not that Julie had fewer challenges than the rest of us, It’s that Julie wrote the book on turning challenges into opportunities. These days, Julie and I don’t...
Rose-Colored Glasses

Rose-Colored Glasses

Last week I was training a group of managers in coaching and feedback skills. We were talking about – rather, I was talking about – how they could use these skills to manage poor performance. They weren’t listening. Instead, they were saying things...