Performance Management

This Is Not a Snow Day!

About a year ago I was talking with my business manager Keri about how messy the Concordia office was. We both agreed that it was not only messy, it needed a facelift! …..

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What Does Your E-mail Say About You?

On the same day I received e-mails from two men, Farik and Dave, in different organizations. While both men are about the same age and in a similar place in …..

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Zoom And Oops

Two weeks ago I shared many of the techniques that my client Sally used effectively to create a productive meeting for her environmental lobbying community group. Below are some of the …..

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