When employees leave organizations, they leave for different reasons. Whether they leave for a new opportunity or because the organization asked them to leave, they know things about the organization that need fixing.
Having an employee leave without knowing why, is like letting gold slip through your fingers. Even if you don’t like what they have to say, it’s important to note their perspective and make appropriate changes.
The best person to conduct an exit interview is someone who will listen to the exiting employee and who will be respectful and curious about their perspective without denying or refuting any part of it.
At Concordia, we conduct oral exit interviews for organizations, and we customize this template for written interviews. Please adapt it to fit your organization’s needs.