I conducted a virtual workshop recently on creating a more positive workplace. The insights of the thoughtful and engaged participants were phenomenal! In the weeks to come I will continue to share highlights from the program. After our first session examining what contributes to an ideal workplace, we moved on to handling disagreements. We discussed how to respond appropriately, and how to channel conflict to find common ground and build trust.Since conversations about disagreements can be uncomfortable and unproductive, here are some phrases to have in your toolbox to move the discussion further:
If you are feeling overwhelmed you might say:
If values aren’t in alignment with doing the ethical or moral thing:
And if you want to share your perspective you could say:
And most importantly, the best way to end discussions like this is with a genuine statement of collaboration such as:
What are some ways you handle disagreements?