Can You Fix My Boss?

Can You Fix My Boss?

“Please, oh please, tell me that people can change,“ I hear frequently.  And more specifically, can my boss, my co-worker, my spouse, my teenager, or my mother-in-law change?  All of us in consulting professions hear that same question over and over, although it takes...
Does Your Spot Award Lack Momentum?

Does Your Spot Award Lack Momentum?

Have you ever gotten mail or phone call telling you that you’ve won a cruise or timeshare?  Likely you have.  And likely you hung up the call or discarded the letter in the trash as ‘junk-mail’ without giving it a second thought. Then again – if you had entered into...