Are You Undergoing Kidney Surgery?
I just got off a video call with a potential client. They were consulting with me about their back-to-the-office strategy and were having problems with their vacation policy. The organization was returning to the office after over a year of remote work, and during...
TLDR
One of our readers sent in this situation: There’s a person in his business who often replies to emails with “TLDR.” I didn’t know what that meant, but it means, “Too long, didn’t read.” First of all, that response isn’t exactly the best, or most polite, option....
No One Listens to Me!
I was an undergrad at the University of Virginia when a classmate said, “It’s so rude to interrupt.” What? I had never heard that before. I truly had made it to college without being taught that interrupting was rude. My mother tells the story of an ordinary evening...
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