The Importance of Feedback
The more specific, the more terrific! You can’t improve if you don’t know what you’re doing wrong. In reality, many of us complain about underachieving co-workers, but we don’t give them the type of explicit feedback they need to do their jobs...
The Power of Observation
“Observation skills help you understand what is happening in a conversation or in a group. If you are a good observer, you will know how well you are communicating, and can make mid-course corrections.” — Karen Snyder For more of Karen’s...
Are You Undergoing Kidney Surgery?
I just got off a video call with a potential client. They were consulting with me about their back-to-the-office strategy and were having problems with their vacation policy. The organization was returning to the office after over a year of remote work, and during...
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