Honoring Those Who Have Died in Military Service
I just love it when I “catch” employees doing their work with love. Several years ago, I witnessed a park ranger standing in 95 degree heat and humidity. All day long she moved her ladder to the spot where a friend or relative could see the name of their loved...
What’s Going Right May Disappear
In organizations, we tend to focus on what is going wrong instead of what is going right. When we fail to pay attention to what’s going well, it can evaporate quickly. — Karen Snyder For more of Karen’s workplace wisdom, check out her book...
She Gave Me More Than My Wallet
On April 28, 2018, I was driving home from a speaking engagement with the Training Officers Consortium. I spoke on how to resolve conflict in the workplace and then I packed up my bags and started driving. It was pouring; not one of those gentle spring rains, but a...
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