Tag Archives: tone

Communication - Workplace

Wired

11292069_sI had an appointment with a manager today.
She had a cell phone.
She had a desk phone with caller ID and three lines She wore a beeper.
She carried a Blackberry.

During our 90 minutes together, each time a device rang or beeped, she responded. Although she responded to each of the 12 summonses in less than a minute, I left our meeting feeling jangled.

The next person I met with closed his office door as he came to greet me. He turned off the ringer on his phone, then looked up, and made eye contact. We covered our agenda. He took notes. We were not interrupted.

After 45 productive, business-focused minutes (and 10 minutes of chatting), I left feeling informed and connected.

Is it always responsible to be responsive?
Are you ever wired instead of connected?

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Self Reflection - Workplace

The Benefit of a Fresh Perspective

I have had both the joy and the opportunity to vacation in Nags Head, NC for the past 23 years.  This year, we decided to go parasailing.  While being suspended, I was able to see the island of Nags Head as an island.  I saw the Kitty Hawk dunes where the Wright Brothers launched their plane.  I saw the beauty of the island from another vantage point.

parasailingright

My work also gives me the opportunity to see companies from different vantage points.  I notice who greets me in each place I work.  The receptionist, or lack thereof, sets the tone of the workplace.  I notice whether there is natural light, I notice what the lobby smells like, I notice the type of office furniture.  While the physical surroundings aren’t the only determinant of the workplace culture, it sets the tone.

What does your workplace say about your culture?

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