I just love it when I “catch” employees doing it with love.

A park ranger was standing in 95 degree heat and humidity. All day long she moved her ladder to the spot where a friend or relative could see the name of their loved one inscribed on the Vietnam Veterans Memorial.

I watched for a while. Each time, the ranger gently created a rubbing of the name of a fallen loved one and handed the paper to the recipient with a caring tenderness. She understood that her job had meaning. It wasn’t just a job to her.

If someone recorded you at work, what would they see?