Karen’s Articles
Teflon at the Post Office: A Lesson in Leadership and Grace
Today I witnessed how to stay professional and positive, regardless of who you work with. Around lunchtime, I stopped by the post office to get a passport photo taken. Sure, I know there are faster or fancier places, but this stop fit my errand route, and I thought...
Leadership and Purpose: Do Employers Still Go the Extra Mile?
Last night, I was walking home from my neighborhood book club, and my mind was still turning over a conversation we had. We’d just finished The Gown by Jennifer Robson, a work of historical fiction set in post-WWII London. The story follows two seamstresses who...
Leading and Living Your Values via Christiansburg Printing
Growing up in a small town in Southwest Virginia, my father owned a small print shop. This type of business doesn’t exist anymore – with copy machines and online printing, it’s no longer needed. Christiansburg Printing produced booklets, flyers, football programs,...
Leading By Savoring and Anticipating
I'm currently preparing to deliver one of my favorite presentations, facilitation skills, to a fairly new organization to me. Having previously presented to another group within the same organization, I look forward to their engagement and enthusiasm. The...
The Neuroscience of Emotion: Why Great Leaders Don’t Just React, They Predict
I spent time with my friend and business colleague, Shelley Row this week, discussing an upcoming program she’s delivering. Shelley is an expert in neuroscience, and while we were talking about our emotions, Shelley shared with me that we all have more control over...
Leadership Pros and Cons of AI: Roses and Thorns
I am always delighted to hear from my subscribers, especially when you teach me things! So I was particularly appreciative to hear from a couple of readers after the last newsletter about AI. My client, Sam, replied that he’s used AI for gardening advice. He asked:...
Technology and How It Changes Us
I’m old enough to remember when backup cameras first appeared in cars. I was riding in a friend’s new car, and when he used the backup camera, I found it downright scary! My initial thought was, “I’ll never use one of those things. What if it’s wrong? And what’s so...
Leadership and Open Resistance
Years ago, I worked with a client implementing a new information system — one that dramatically changed how a large organization processed information. My role on the implementation team was to help employees adapt to the system and remain open to the change. As...
Does Your Business Leader Have Their Head in the Sand?
Succession planning is one of the most crucial yet often overlooked aspects of running a business. While it ensures the continuity and longevity of an organization, many business leaders resist engaging in the process. Succession planning isn’t just a strategic...
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