Leading With Love: Navigating Chaos with Appreciation, Empathy, and Honesty

Feb 10, 2025 | Leadership, Performance Management

February is often a time when we focus on love, typically in a personal sense. But in the business world, love and appreciation can be powerful stabilizers, especially during times of radical uncertainty.

With a new presidential administration, shifting policies, and the ripple effects of change, many professionals and their families feel unsettled, if not completely unmoored. Change can bring opportunity, but it can also create stress, disruption, and even take a toll on mental well-being. In times of uncertainty, the best leaders—whether they hold an official title or not — don’t just manage change; they lead with love.

What Love in Business Really Means

 

Love in a business setting isn’t about sentimentality, romance, or passion. It’s about respect, dignity, appreciation, and human connection. It’s about creating an environment where people feel valued, supported, and empowered — even when the world around them is chaotic. When people feel seen and appreciated, they are more resilient, engaged, and adaptable to change.

Create Stability Amid Uncertainty

 

No matter your role or status, here are ways you can help create steadiness for yourself and those around you:

  • Acknowledge the uncertainty – Change is unsettling. A simple “I know things are unpredictable right now, and I appreciate how hard you’re trying” can go a long way.
  • Celebrate contributions – Recognize the efforts of colleagues. Send a note, give a public shoutout, or simply say, “I see you, and I appreciate you.”
  • Lead with empathy – People process change differently. Bring as much grace and patience to your work as possible.
  • Reinforce stability where you can – While many things are out of our control, consistency in how we treat each other is not. Kindness, respect, and support should remain constant.
  • Encourage connection – A strong network helps people navigate uncertainty. Foster collaboration, mentorship, and shared moments of purpose.

Take Care of Yourself

 

In the midst of supporting others, don’t forget to support yourself. Change can be exhausting, and resilience isn’t just about pushing through—it’s about refueling along the way.

  • Give yourself grace – You don’t have to have all the answers or handle everything perfectly.
  • Set boundaries – Protect your energy by limiting unnecessary stressors, including excessive news or social media.
  • Practice self-appreciation – Just as you acknowledge others, recognize your own efforts. A simple “I handled that as well as I could” can shift your mindset.
  • Take mindful breaks – A short walk, deep breathing, or a few quiet moments can make a big difference.
  • Lean on your support system – You don’t have to do it all alone. Allow others to be there for you, just as you are there for them.

Times of change test leadership, relationships, and resilience. But they also present an opportunity to lead with love—not in grand, sweeping gestures, but in small, daily acts of appreciation and support for both others and yourself.

A dear friend reminded me a few days ago, “I am only one person. I can only do what I can do. So, I am going to make sure I do what I can do.” Her words motivated me.

Remember, you never know who is watching and listening to you. You can make a difference for someone, and you can be a role model for many.

0 Comments

Other Articles You Might Enjoy

Leadership and Open Resistance

Leadership and Open Resistance

Years ago, I worked with a client implementing a new information system — one that dramatically changed how a large organization processed information. My role on the implementation team was to help employees adapt to the system and remain open to the change. As...

read more
Does Your Business Leader Have Their Head in the Sand?

Does Your Business Leader Have Their Head in the Sand?

Succession planning is one of the most crucial yet often overlooked aspects of running a business. While it ensures the continuity and longevity of an organization, many business leaders resist engaging in the process. Succession planning isn’t just a strategic task —...

read more
Good Leadership Means Planning for the Future

Good Leadership Means Planning for the Future

On March 21, I’ll be speaking to the Cumberland Valley Society of Human Resource Management about succession planning. For many small and medium-sized organizations, the idea of creating a succession plan feels overwhelming. They know it’s important, but figuring out...

read more