Mistakes and How They Shape Us
For the past few weeks, I’ve been writing about mistakes at work, including how we make them, how we respond, and what people remember. This past weekend gave me a different lens through which to consider mistakes. The weekend didn’t have the look or feel of...
When You Mess Up at Work (Because You Will)
I stepped in it this week. Interestingly, I was also hired as a coach by a leader who also, in a very different way, made a big mistake. We all make mistakes, some of us more than others. So how can we prepare, learn from them, and recover well? Over the years, I’ve...
When the Comments Become the Conversation
Over the past few weeks I have shared thoughts on workplace culture stemming from an incident during a program I was facilitating. The CEO made an off-hand and disrespectful comment about a colleague’s lunch, mocking curry for sure, and perhaps ethnicity. Then he...
The Signal Leaders Send
The last two weeks, we examined how a comment, nervous laughter, and the phrase “that’s just the way he is” created a culture that valued harmony over honesty. I was reminded of this situation recently, when after the winter Olympics I watched a public leadership...
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