Mistakes and the Art of Owning It

Mistakes and the Art of Owning It

For the past few weeks, I’ve been writing about mistakes including how we make them, how we respond, and more recently, how not everything that feels off track is actually a mistake. This week, I want to come back to something very practical. What happens in the...
Mistakes and How They Shape Us

Mistakes and How They Shape Us

For the past few weeks, I’ve been writing about mistakes at work, including how we make them, how we respond, and what people remember. This past weekend gave me a different lens through which to consider mistakes. The weekend didn’t have the look or feel of...
The Signal Leaders Send

The Signal Leaders Send

The last two weeks, we examined how a comment, nervous laughter, and the phrase “that’s just the way he is” created a culture that valued harmony over honesty. I was reminded of this situation recently, when after the winter Olympics I watched a public leadership...
“That’s Just the Way He Is”

“That’s Just the Way He Is”

Last week, I wrote about a lunch moment that produced nervous laughter. When I later apologized to my sponsor for not being more assertive and questioning in the moment, he shrugged. “That’s just the way he is,” he assured me. According to Edgar Schein, the most...
Karen Snyder
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