Leading Without the Title: Lessons from the Johari Window

Dec 10, 2024 | Conflict Resolution, Mindset, Performance Management

Last week, I had the privilege of presenting to the Washington Chapter of the Association of Training and Development on Leading When You Are Not the Official Leader. As part of the conversation, we delved into the importance of self-awareness in leadership. One participant, Alan, shared that our discussion reminded him of the Johari Window. Instantly, I was transported back to my graduate days at Johns Hopkins University, where my professor, Roger Karsk, made the Johari Model come alive when he brought an actual window as a prop into class!

The Johari Window was developed in 1955 by Joseph Luft and Harrington Ingham and it is a timeless tool for understanding self-awareness and interpersonal relationships. Named as a blend of their first names, it organizes personal characteristics into four quadrants: open, blind, hidden, and unknown. These quadrants explore what is known or unknown about a leader by themselves and by others. While rooted in psychology, its relevance in business and leadership remains strong.

The Johari Window Applied

Open Area (Arena): Information known to both the individual and others. In leadership, expanding this quadrant through feedback and self-disclosure builds trust and fosters collaboration.

Blind Spot: Traits or behaviors visible to others but hidden from the individual/leader. Leaders who seek feedback can uncover blind spots, enabling growth and better decision-making.

Hidden Area (Façade): Private information known to the individual but hidden from others. While boundaries are important, sharing strategically can enhance authenticity, relatability and vulnerability as a leader.

Unknown Area (Dark): Traits unknown to both the individual and others. Exploring this quadrant often reveals untapped potential or areas for growth, particularly in challenging or novel situations.

I asked the participants to think of some examples of their own qualities in each quadrant, and I am asking you, my readers, to do the same. Next week, I will be sharing some of the examples I have gathered when I have worked with groups using the model.

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