Karen’s Articles
Elbow to Elbow
I am very excited to be attending the upcoming National Speakers Association meeting this weekend in Nashville. You are bound to hear much about it since I always come back with new, creative ideas for my clients (and for my blogs!). This is where I first heard...
Seeing Half of the Story
One of our clients was kind enough to send me what he experienced after I wrote an article about the importance of feedback and compliments. “Once I paid what I thought was a huge compliment to a Director of Nursing about a member of her nursing staff. As a...
What Do Christmas, Valentine’s Day, and Juneteenth Have in Common?
As the calendar turns and we go from one special occasion to the next, I am often surprised to hear, “I hate Christmas!” “We never celebrate Valentine's Day.” “Every day should be Mother’s Day!” If we read between the lines, we will understand that what is...
Your Organization Looks Like You
When I read this article, one of many on “The Great Resignation,” I was reminded of what my accountant told me many years ago. She said, “Over time, employees start to reflect the values of the leader.” While this article refers to creating a culture where...
When Ethics Collide With Sales
Your team has scored a meeting with a sought-after new client, Michael, a well-liked VP in the manufacturing industry. Participants in the meeting include three colleagues from your organization plus an additional four employees from the client’s company. The...
Honoring Those Who Have Died in Military Service
I just love it when I “catch" employees doing their work with love. Several years ago, I witnessed a park ranger standing in 95 degree heat and humidity. All day long she moved her ladder to the spot where a friend or relative could see the name of their loved one...
You Can’t Fake Nice
An employee in a meeting I was facilitating felt comfortable telling her colleagues “I am nice at home, but I don’t have time to be nice at work.” “What?!” I thought. As much as we sometimes think we have split personalities – that we are funny with friends, but...
When Objectives Collide
When I was in graduate school at Johns Hopkins University, I took a course on Facilitation held by the esteemed professor, Roger Karsk. At the end of the semester, Roger offered me a job as a teaching assistant and I sprang at the opportunity. Ever since then I...
Green Eggs and Ham and Vacations
Yesterday I conducted a class. There was a lively discussion about boundaries and respecting the “off” time of colleagues and employees. I said that receiving an email during the weekend was like getting a mental ping when you are trying to watch a movie, mow the...
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