artofconversation10

When What You Think Should Work Doesn’t

Oct 27, 2021 | Communication, Feedback and Recognition

This cartoon has always cracked me up! It reminds me that some of the suggestions I make in programs and during coaching don’t always work the way they were intended.

For instance, I suggested to one leader that he walk around more and get to know the employees. The employees complained that he spent all day telling them what to do, and made them fearful and uncomfortable.

I suggested to one employee that she seek more clarification about her assignments from her boss. Her boss said that she should know how to do her job and she should stop bothering her.

I encouraged one senior leadership team to meet together and share their issues and concerns. They planned a retreat and out of 12 people, two of them didn’t show up.

When some of the simpler things we need to do to create better communication and trust backfire, it usually means that we have more emotional layers to go through, and they often are laden with issues of fear, distrust, and disempowerment.

When have you felt that your efforts to be productive, kind, or supportive have backfired?

0 Comments

Other Articles You Might Enjoy

Mistakes and the Art of Owning It

Mistakes and the Art of Owning It

For the past few weeks, I’ve been writing about mistakes including how we make them, how we respond, and more recently, how not everything that feels off track is actually a mistake. This week, I want to come back to something very practical. What happens in the...

read more
Mistakes and How They Shape Us

Mistakes and How They Shape Us

For the past few weeks, I’ve been writing about mistakes at work, including how we make them, how we respond, and what people remember. This past weekend gave me a different lens through which to consider mistakes. The weekend didn’t have the look or feel of...

read more
How to Lead Like a Leader When Others Mess Up

How to Lead Like a Leader When Others Mess Up

Last week, I wrote about what to do when you make a mistake. What about when you are a leader and someone on your team makes a mistake? A mistake can become bigger than it needs to be when a leader acts too strongly or harshly. The response to the initial mistake has...

read more
Karen Snyder
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.