How Focused a Listener Are You?
After reading last week’s blog about one of my favorite facilitation skills exercises, a number of readers asked, “Could you share the list of listening behaviors?” As requested, the list is below. Let me know how you do. Listening Skills Checklist Place...
The Listener I Try to Be
Last week, I spent a glorious day with a room full of financial leaders. As it was a Facilitation Skills class, of course we talked about listening. We did an exercise where I gave examples of listening skills and participants either took a step forward or a step back...
Does Your Teammate Talk Too Much?
I was on a coaching call recently, and my client was agitated about her colleague. “Every time any topic comes up,” she said, “Pauline jumps in.” Pauline (name changed, of course) always contributes to everything. She shares her opinion in every discussion, even when...
Civility in the Workplace, in an Election Year
Whew! A lot has been going on politically this past week, and definitely more is to come in the months ahead with the presidential election less than 100 days away. Thus, I was not surprised when I recently received two inquiries about the Civility in the Workplace,...
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