Feedback and Recognition

Seeing Half of the Story

One of our clients was kind enough to send me what he experienced after I wrote an article about the importance of feedback and compliments. “Once I paid what I thought …..

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When What You Think Should Work Doesn’t

This cartoon has always cracked me up! It reminds me that some of the suggestions I make in programs and during coaching don’t always work the way they were intended. …..

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The Nine-to-One Ratio

One of the managers with whom I work regularly, Steve, reminds me that he does compliment his employees. He does! It’s true and I hear him. The problem is, when he …..

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