Teflon at the Post Office: A Lesson in Leadership and Grace
Today I witnessed how to stay professional and positive, regardless of who you work with. Around lunchtime, I stopped by the post office to get a passport photo taken. Sure, I know there are faster or fancier places, but this stop fit my errand route, and I thought...
Leadership and Purpose: Do Employers Still Go the Extra Mile?
Last night, I was walking home from my neighborhood book club, and my mind was still turning over a conversation we had. We’d just finished The Gown by Jennifer Robson, a work of historical fiction set in post-WWII London. The story follows two seamstresses who...
Leading By Savoring and Anticipating
I’m currently preparing to deliver one of my favorite presentations, facilitation skills, to a fairly new organization to me. Having previously presented to another group within the same organization, I look forward to their engagement and enthusiasm. The...
Leadership Pros and Cons of AI: Roses and Thorns
I am always delighted to hear from my subscribers, especially when you teach me things! So I was particularly appreciative to hear from a couple of readers after the last newsletter about AI. My client, Sam, replied that he’s used AI for gardening advice. He asked:...
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