Succession Planning: Leveraging the 9 Box Method for Strategic Growth
When I think about succession planning, I’m reminded of a client I worked with over a decade ago — a law firm that ran like a well-oiled machine in nearly every way. Its HR processes were well-established, its operations efficient. Except in one critical area;...
Leadership and Open Resistance
Years ago, I worked with a client implementing a new information system — one that dramatically changed how a large organization processed information. My role on the implementation team was to help employees adapt to the system and remain open to the change. As...
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