Tag Archives: challenges

Conflict Resolution - Diversity and Inclusion

What Would You Do?

In order to create a respectful and inclusive culture, organizations need to provide regular diversity, equity, and inclusion (DEI) training. But once you have had that basic training, how can you mix it up and make it relevant year after year?

At Concordia Consulting, we have found a way! We have adapted actual situations that we have been asked to remedy by changing them just enough to protect those involved. Then we implement the scenarios using a case-study approach to bring our training to life.

Want to try one? 

Edgar, a white male board member of a nonprofit organization, repeatedly asked Lucia, a Latina woman serving on the same board, where she went to college and if he could see her resume. Edgar had never asked anyone else on the board for similar information. Lucia has her PhD in the same field that this organization represents and she is a full professor at the University of Virginia. In terms of education, Lucia is probably the most qualified person on the entire board. 

Lucia resigns from the board saying, “Forget it! I’m tired of being questioned. I don’t need this.” Now half of the employees of the organization want to quit because they don’t respect their board.   

Other factors include the organization’s public communications asserting a strong position on DEI — and the fact that Edgar donates almost 5% of operating revenue.
Questions:

  • If you were Lucia, how would you respond to Edgar about your treatment?
  • How would you respond if you were a board member and witnessed the different way Lucia was treated from the rest of the board?
  • As a member of the organization, what could you do about this situation?

Please let me know how you would deal with this scenario, as well as how effectively you think your organization might handle it. We will be sharing similar situations in the months to come. If you would like facilitated training with us, we will customize a program specifically for your organization’s circumstances and culture.

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Communication - Conflict Resolution - Diversity and Inclusion - Leadership

What Would You Do?

In order to create a respectful and inclusive culture, organizations need to provide regular diversity, equity, and inclusion training. But once you have had that basic training, how can you mix it up and make it relevant year after year?

At Concordia Consulting, we have found a way. We have taken real examples of situations we have been asked to remedy and have changed them just enough to protect those involved. Then we use the situations in case study format to bring our training to life.

Want to try one? 

During a meeting a client starts his comments by saying, “Millennials and their horrible progressive ideas about business…” 

Questions:

  • As an attendee at the meeting, is there anything you could do in the moment?
  • After the meeting, is there anything you could or should do?

Please let me know how you would deal with this, as well as how effectively you think your organization might handle it. We will be sharing these situations in the months to come, and if you would like facilitated training with us, we will customize them for your organization.

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Mindset - Performance Management

Spuddle

The word spuddle means “to put in a great deal of effort and achieve only very little.”

Let’s face it, all of us spuddle sometimes. It’s just a matter of how often and for how long. I spuddle when I have a proposal to write, when I have eaten a big lunch (especially when the big lunch contains cheese!), and when I have a headache.

Some of the ways I have learned to spend less time spuddling are as follows:

  • I notice common themes around my spuddling to figure out when it’s most likely, and to thwart it when I can see it coming.
  • If it has to do with a proposal or program, I look at previous versions and use them to start. I find it’s much easier to re-write and edit than to start from scratch.
  • I ask a colleague to talk through a challenging project. Together we identify a first step, and I just take that first part on.

When do you spuddle and what tips do you have for others to get past their spuddling?

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