Author Archives: Karen Snyder

Diversity and Inclusion - Leadership

What Are You?

In order to create a respectful and inclusive culture, organizations need to provide regular diversity, equity, and inclusion (DEI) training. But once you have had that basic training, how can you mix it up and make it relevant year after year?

At Concordia Consulting, we have found a way! We have adapted actual situations that we have been asked to remedy by changing them just enough to protect those involved. Then we implement the scenarios using a case-study approach to bring our training to life.

Want to try one? 

A pharmaceutical representative, Leila, went to the office of a Caucasian doctor associated with a large teaching hospital. While Leila was making her drug presentation, the doctor asked, “So, what are you?” referring to Leila’s racial background. Leila reported the incident to her company’s CEO.


  • Should Leila have responded to the doctor?
  • How should the CEO respond?
  • What further actions, if any, should be taken?  

Have you ever witnessed a similar situation in your organization? Please let me know how you would deal with this scenario, as well as how effectively you think your organization might handle it. We will be sharing similar experiences in the months to come. If you would like facilitated training with us, we will customize a program specifically for your organization’s circumstances and culture.

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Thanksgiving, Friendsgiving, Worksgiving

Thanksgiving has always been one of my very favorite holidays. I like the family time where we all sit around making suggestions about what we should do together. Usually nothing actually happens — it’s so predictable that it is fun! I love the aromas and I am especially delighted when I smell apples and cinnamon baking together, wafting through the house. It blankets me in peace and sugar.

When I first heard the word “Friendsgiving” I thought, “This is in addition to, not in lieu of Thanksgiving, right?” Now that we have started inviting friends in addition to family to our Thanksgiving, I am a delighted enthusiast of Friendsgiving.  

I have come to realize the blessing of those wonderful friends! It was even easier to embrace Friendsgiving when I realized how these friends have become a tapestry of our entire family’s lives. Oh how I love those adopted young adults that have brought joy to our nuclear family!

And if there’s going to be Thanksgiving with family, and Friendsgiving with friends, I would like to propose Worksgiving. For Worksgiving, my list of gratitudes is as long as the other two categories. Here goes…

I am thankful for fulfilling work that helps people improve their work lives and often transcends into their personal lives. If you are receiving this, you have touched my life and I want to hear from you again.

To the clients who have hired me or are planning on hiring me, I am oh, so grateful. Without you, there would be no Concordia! And where would I get the money to buy the turkey, the apples, and the cinnamon? Thank you for your trust. And thank you for the referrals; they are my life boat and they mean the world to me!

I am thankful to work with the most creative, caring, giving, and flexible people on the planet! Thank you to Keri, Mary, Pam, and Sylvia.

I am so, so grateful to the NSA-DC as well as my NSA national friends. You text, message, call, and email so often with support, encouragement, and laughter. You are an extroverted and loquacious group that challenges me to try new things and dip my toe in new processes.

Please make your own gratitude list and pass it on. Thanksgiving, Friendsgiving, and Worksgiving — all wonderful excuses to express appreciation.

Let me hear from you as you tell me what you appreciate, and please pass the apples and cinnamon.

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Leadership - Mindset - Performance Management

When is Your Year-End?

I was working with a coaching client last week and he said, “I have to get all of these projects done by year-end.” Having just looked at the calendar a few hours before to set some realistic deadlines for my own team, I thought it wise to consider how many weeks there are before year-end.

As this client is with a university, and the university pretty much shuts down the week of Thanksgiving and then in mid-December right after finals, there are three to four productive work weeks before year-end for him. Although your organization might not operate on an academic schedule, you are probably feeling similar pressure to meet goals and finish projects.

So, given that the timeline is tight, how can you manage your work and personal commitments for the remainder of 2022? Here are some techniques that I’ve learned work well for my clients, and for the Concordia team as well.

At work:

  • Study your calendar carefully. After you take out vacation days, personal appointments, and possibly a mild illness, how many actual work days do you have? What can you realistically accomplish?
  • If you are going to miss any year-end deadlines, start communicating that now. Explain the obstacles you have encountered and have a workable plan for when you can complete the work.

At home:

  • Set an achievable schedule for self-care and stick to it. Exercise, meditation, prayer, nutrition, and sleep schedules are necessary for a healthy you! If you aren’t making time for these activities, don’t wait for the new year to start being a new you. Introduce one of these to your life now. It will help!
  • And don’t add financial worries to your list of potential stresses. Just like setting realistic deadlines for your work, set realistic goals for your finances. If your family gives gifts, make sure they stay within a reasonable budget.  

Looking at the weeks ahead and making a plan will allow you to finish the year strong.  

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