Tag Archives: Perspective

Communication - Workplace

Wired

11292069_sI had an appointment with a manager today.
She had a cell phone.
She had a desk phone with caller ID and three lines She wore a beeper.
She carried a Blackberry.

During our 90 minutes together, each time a device rang or beeped, she responded. Although she responded to each of the 12 summonses in less than a minute, I left our meeting feeling jangled.

The next person I met with closed his office door as he came to greet me. He turned off the ringer on his phone, then looked up, and made eye contact. We covered our agenda. He took notes. We were not interrupted.

After 45 productive, business-focused minutes (and 10 minutes of chatting), I left feeling informed and connected.

Is it always responsible to be responsive?
Are you ever wired instead of connected?

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Appreciation - Self Reflection

Make Lemonade

19548888_sJulie and I went to college together.
When others saw lemons, Julie made lemonade.
It’s not that Julie had fewer challenges than the rest of us,
It’s that Julie wrote the book on turning challenges into opportunities.

These days, Julie and I don’t talk as often as we’d like. After all, between us we have two jobs, two husbands, five kids and one house to manage.

Before Ivan, we had two houses to manage. But now Julie’s house is floating somewhere in the Gulf of Mexico.

I’ve talked to Julie often during the past week.
I can’t help her rebuild her house, but I can let her know I’m thinking of her.

Julie is sad about her “new” life, but as usual, she is making lemonade.
“After all…” she says, and begins her “I’m-thankful” list:
“Nobody in my family was killed or injured.
Phil and I still have jobs.
My parents can take care of the kids until we find a place to live.
We just moved in, and I hadn’t even started decorating.
And guess what? I found some of Grandmother’s china buried in muck in the front yard.”

Julie has a new perspective about her bills, her colleagues, her work responsibilities and her life. And she’s thankful for that, too.

I don’t want to depend on a natural disaster to remind me to be thankful. Got any good recipes for lemonade?

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Workplace

How a Spider Taught Me to be More Sensitive

spiderYesterday, I conducted a “Positive Workplace” program for a large organization. I know what you might be thinking: either “Ugh, another one of those programs” or “Isn’t it enough that I work 50 hours a week? Do I have to be nice and ‘positive’ as well?”

I suspect the participants felt the same. I started off the program asking “How many people drive? How many people obey the speed limit ALL the time? How many people perceive the speed limit to be the speed limit plus 10 miles per hour over it?”

The point I was trying to make is that most of us consider ourselves to be law abiding and contributing members of society. And most of us also believe we are safe drivers. Yet, at one time or another, we violate the speed that is safest for ourselves and our fellow motorists, bicyclists and pedestrians. Likewise, while most of us perceive ourselves to be positive and productive colleagues, all of us need reminders.

Next, I asked if anyone had ever experienced a time when they felt that their values were being violated in the workplace. Up popped a hand, in record time.

Dorothy said, “Before I came here, in the place where I used to work, when a spider or an ant was on someone’s desk, they killed it! They didn’t take the time or effort to return it to nature. They just killed it! They killed one of God’s creatures and they felt no remorse. I had to leave that place.”

So, I have to tell you, I am of the spider, ant and fly squashing camp. My only consideration is trying not to leave bug juice on the wall when swatting. It was an effort, a lot of effort, to hide my surprise.

But, through Dorothy’s experience, I was reminded that each of us has different values and standards of what is appropriate at the workplace. Likewise, it’s in everyone’s best interest to create workplaces where differing values are respected.

When a colleague tells you that your jokes are offensive, your pranks feel like bullying or your music is too loud, find compassion, understanding and a middle ground. It takes courage to speak up and those that voice their needs deserve to be heard.

Yes, those that speak up need to be heard and we create better workplaces when we hear them.
Karen

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