Teri In The Car

Teri In The Car

Last week, I took a socially-distanced power walk and a car pulled up near me. The woman in the car said, “I read your newsletter each week and I really appreciate the content.” I asked Teri her name and for a picture before she drove away. Of course, I couldn’t be in...
Every Email Matters

Every Email Matters

When I was beginning my career, I supervised a woman named Kristin. Kristin worked at the front desk and was the first person visitors who came to our department met. Kristin was a brilliant editor and writer, but when guests entered, she barely looked up from her...