Here’s the Rub

Here’s the Rub

  It was winter break, and my son Jeffrey was ten years old. I was curled up on the couch with my computer and I let him in on a little secret: I was buying his dad, Bill, a massage table for his birthday in February. It was something Bill had coveted since we...
Want to be heard?  Stop Talking.

Want to be heard? Stop Talking.

You probably don’t believe that silence is one of my favorite tools. Certainly when I taught a presentation skills class to Johns Hopkins graduate students, they did not expect me to talk about silence! But I did. And at the end of the week, their final...
Karen Snyder
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