Here’s the Rub

Here’s the Rub

by | Dec 20, 2017 | Communication

  It was winter break, and my son Jeffrey was ten years old. I was curled up on the couch with my computer and I let him in on a little secret: I was buying his dad, Bill, a massage table for his birthday in February. It was something Bill had coveted since we...
Want to be heard? Stop Talking.

Want to be heard? Stop Talking.

by | Dec 6, 2017 | Communication

You probably don’t believe that silence is one of my favorite tools. Certainly when I taught a presentation skills class to Johns Hopkins graduate students, they did not expect me to talk about silence! But I did. And at the end of the week, their final...