Want to be heard? Stop Talking.

Want to be heard? Stop Talking.

by | Dec 6, 2017 | Communication

You probably don’t believe that silence is one of my favorite tools. Certainly when I taught a presentation skills class to Johns Hopkins graduate students, they did not expect me to talk about silence! But I did. And at the end of the week, their final...
Worksgiving

Worksgiving

by | Nov 21, 2017 | Feedback and Recognition

Thanksgiving has always been one of my very favorite holidays. I like the family time where we all sit around making suggestions about what we should do together. Usually nothing actually happens — it’s so predictable that it is fun! I love the aromas and I am...
Rule Rethink

Rule Rethink

by | Nov 14, 2017 | Communication

Is it time to reassess your office rules? When I was in my twenties I went to visit my girlfriend Anne at her parents’ home on the Kilmarnock River. Once there, I found myself helping with their spring cleaning ritual, and a ritual it was! It included setting up...
The Bat on the Table

The Bat on the Table

by | Oct 31, 2017 | Communication

Sometimes, or is it all the time, we get so wrapped up in our own little world that we fail to grasp what’s going on around us. A few years ago, I rushed home after work to pick up my son for a chiropractic appointment. “Jeffrey, get in the car!” I bellowed. Since I...
Multi-tasking is a Sham

Multi-tasking is a Sham

by | Oct 18, 2017 | Performance Management

“What are you doing?” my daughter asked as I fumbled around my dashboard. “I’m looking for the seat heater,” I replied. On the car I had owned for two years, I might add. She rolled her eyes (as only daughters can do) and effortlessly punched the button that had...