Fruit Loops

Fruit Loops

I still remember the first time I noticed fall. I must have been four or five years old. I was with my family driving through the Blue Ridge Mountains, and I, through some miracle (or, more likely, maternal intervention), was sitting by the door, nose pressed against...
Make Lemonade

Make Lemonade

Julie and I went to college together. When others saw lemons, Julie made lemonade. It’s not that Julie had fewer challenges than the rest of us, It’s that Julie wrote the book on turning challenges into opportunities. These days, Julie and I don’t...
Rose-Colored Glasses

Rose-Colored Glasses

Last week I was training a group of managers in coaching and feedback skills. We were talking about – rather, I was talking about – how they could use these skills to manage poor performance. They weren’t listening. Instead, they were saying things...
Are You Using the Right Signs?

Are You Using the Right Signs?

One warm weekend this spring, we went to the beach. My four-year-old daughter and I walked down the boardwalk. We passed a new shop glowing with fresh white paint. Vibrant red geraniums sat on windowsills framed in blue gingham curtains. Through the doorway I could...
Workmates, Teammates, Playmates

Workmates, Teammates, Playmates

It happened again last week. An exhilarating, fulfilling, exciting day as facilitator of an effective work group. That’s twice this month I’ve been able to help an already highly functional team hone their interdependence, communication, and appreciation....