Does Your Organization Promote Broom Riding?
I heard him as I was walking down the hall, “I can’t believe you screwed that up! You are so incompetent! Now I will need to stay late! Aarrgghh!” As I entered the cubicle area, I saw him ride his broom into his office just as he slammed the door. (Okay, so I made the...
I Like the Way You Part Your Hair
When my son was in the second grade, I volunteered in his class. It was a classroom with eight very gifted, yet very challenging, young boys. One particular afternoon, one of the little boys in the class was particularly cranky and angry. I asked the teacher,...
Here’s the Rub
It was winter break, and my son Jeffrey was ten years old. I was curled up on the couch with my computer and I let him in on a little secret: I was buying his dad, Bill, a massage table for his birthday in February. It was something Bill had coveted since we...
Want to be heard? Stop Talking.
You probably don’t believe that silence is one of my favorite tools. Certainly when I taught a presentation skills class to Johns Hopkins graduate students, they did not expect me to talk about silence! But I did. And at the end of the week, their final...
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