Terrible, Horrible Day?
At some point, we all have what my now 18-year-old daughter liked to call “stinky-poo days.” It’s an amusing way of recognizing that sometimes you just have to get over yourself and deal with the circumstances at hand. In fact, my epic stinky-poo...
Wired
I had an appointment with a manager today. She had a cell phone. She had a desk phone with caller ID and three lines She wore a beeper. She carried a Blackberry. During our 90 minutes together, each time a device rang or beeped, she responded. Although she responded...
Make Lemonade
Julie and I went to college together. When others saw lemons, Julie made lemonade. It’s not that Julie had fewer challenges than the rest of us, It’s that Julie wrote the book on turning challenges into opportunities. These days, Julie and I don’t...
Rose-Colored Glasses
Last week I was training a group of managers in coaching and feedback skills. We were talking about – rather, I was talking about – how they could use these skills to manage poor performance. They weren’t listening. Instead, they were saying things...
Recent Comments