Rose-Colored Glasses
Last week I was training a group of managers in coaching and feedback skills. We were talking about – rather, I was talking about – how they could use these skills to manage poor performance. They weren’t listening. Instead, they were saying things...
Beginnings
Sometimes it’s hard for me to start things. Like this newsletter. First, I wanted to find just the right focus. Then I was worried about format. Would your company consider this to be spam? Would you? (That’s why we made it SO easy for you to go to the...
Self‑Defeating Behaviors
Oftentimes, when working in or with a group, a member’s individual needs interfere with the groups’ effectiveness. Whether you are leading the group or you are a member of the group, the groups effectiveness depends on the ability to notice manage and redirect...
With Age Comes the Gift of Loving those Younger
My Great Aunt Edith lived to be 96. She died 7 years ago. Until the very end, she got up every day. She lived for more than a decade in senior housing. She dressed herself. She walked, or as my kids would say, she scuffled. She gave, she listened, she loved. ...
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