Seeing Half of the Story

Seeing Half of the Story

One of our clients was kind enough to send me what he experienced after I wrote an article about the importance of feedback and compliments. “Once I paid what I thought was a huge compliment to a Director of Nursing about a member of her nursing staff. As a physician,...
Your Organization Looks Like You

Your Organization Looks Like You

When I read this article, one of many on “The Great Resignation,” I was reminded of what my accountant told me many years ago. She said, “Over time, employees start to reflect the values of the leader.” While this article refers to creating a culture where employees...
Honoring Those Who Have Died in Military Service

Honoring Those Who Have Died in Military Service

I just love it when I “catch” employees doing their work with love. Several years ago, I witnessed a park ranger standing in 95 degree heat and humidity. All day long she moved her ladder to the spot where a friend or relative could see the name of their loved...