What to Say at Conferences When You Have No Idea What to Say
Last week I wrote about Charles, who is a high performer in the sales industry but struggles at trade conferences. In general, Charles spent a lot of time preparing for his sales calls, but he didn’t know how to prepare for the unstructured nature of a conference...
What to Say at a Conference When You Find Conferences Terrifying
When I was coaching Charles, a confident, seasoned sales representative in the competitive healthcare industry, I didn’t expect to hear this: “I’m going to a conference next month, and I’m terrified.” Terrified? Of a conference? Charles wasn’t nervous about...
Teflon at the Post Office: A Lesson in Leadership and Grace
Today I witnessed how to stay professional and positive, regardless of who you work with. Around lunchtime, I stopped by the post office to get a passport photo taken. Sure, I know there are faster or fancier places, but this stop fit my errand route, and I thought...
Leading and Living Your Values via Christiansburg Printing
Growing up in a small town in Southwest Virginia, my father owned a small print shop. This type of business doesn’t exist anymore – with copy machines and online printing, it’s no longer needed. Christiansburg Printing produced booklets, flyers, football programs, and...
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