Long Distance Phone Calls and Leading Effectively
Leaders are most effective when they talk privately and directly, and when they cite specifics. Let me explain. Many years ago (and I do mean many years ago), I worked for a large national bank in their employee development department. My manager, Mary, was one of my...
Boo! Are Performance Appraisals Haunting You?
One of the first questions I ask when I start working with a new client is, “Are you using performance appraisals well, and how does performance management work in your organization?” I guess that’s more than one question, isn’t it? Once in a...
Graduate-Level Facilitation or Basic Civility?
Last fall my colleague Jennifer Ledet, leadership consultant, and I enrolled in a Facilitation Course which led to our certification as facilitators. In that high-level program we learned advanced facilitation techniques such as: how to gain consensus across time...The Secret of Workplace Serenity Lies in a Toddler’s Wisdom
Every workplace has them: whirlers and swirlers. You know the type. They are unable to keep their noses out of other people’s business and they repeatedly turn things topsy-turvy. So how do you deal with a whirler and swirler? Let me introduce you to Rose....
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