Multi-tasking is a Sham
“What are you doing?” my daughter asked as I fumbled around my dashboard. “I’m looking for the seat heater,” I replied. On the car I had owned for two years, I might add. She rolled her eyes (as only daughters can do) and effortlessly punched the button that had...
Good Cop, Bad Cop: A Lesson for Leaders
At the risk of giving the impression that I’m a terrible driver, I would like to tell you about two very different encounters I have had with traffic cops. One afternoon after flying back from a presentation, I found my car in the parking lot and then I hit the road,...
I Prefer a Carrot, Thanks!
I always build group discussion into my training programs; it helps reinforce the messages and ensures we’ve delivered everything participants need. But I must say, there are many moments when I think to myself, “I couldn’t have said it better...
Wired
I had an appointment with a manager today. She had a cell phone. She had a desk phone with caller ID and three lines She wore a beeper. She carried a Blackberry. During our 90 minutes together, each time a device rang or beeped, she responded. Although she responded...
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