The Field Conditions Are the Same
I was working with a retail company recently and the senior leaders were trying to figure out why their competitor had higher than average sales in the fourth quarter while their company had sluggish sales. Sitting around the table at their weekly meeting, the leaders...
Long Distance Phone Calls and Leading Effectively
Leaders are most effective when they talk privately and directly, and when they cite specifics. Let me explain. Many years ago (and I do mean many years ago), I worked for a large national bank in their employee development department. My manager, Mary, was one of my...
Great Role Models Wear Full-Length Pants
When I was 16 years old, I wanted more cash. After all, what 16-year-old doesn’t? My father owned a small printing business, and he always needed more hands for collating. Before the invention of our current-day, all-the-bells-and-whistles copy machines, collating...
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