No Topic is Too Serious for Humor

No Topic is Too Serious for Humor

  If you are in business and you want to make a point, lighten up. A few weeks ago I wrote that the more serious the topic, the more humor is needed. A grocery store in Vancouver understands, and they are using humor to make their point. Humor is the way they are...
The Power of the Story

The Power of the Story

  Concordia Consulting’s multipart series on preparing for presentations continues this week. In the past months we have discussed defining a purpose for a presentation, the effective use of visuals, and informal presentations within your organization. This week...
You Are A Co-Creator!

You Are A Co-Creator!

  Eight years ago on a snowy day, I met with Nancy, a director of a government agency. Driving to the meeting, I received a phone call from Tonya, Nancy’s administrative assistant. Tonya wanted to let me know that it would not be an easy meeting. Three change...
Profanity in the Workplace

Profanity in the Workplace

  I met with a manager yesterday and she relentlessly told me all the things her department “should” be doing. Frustration and anger were oozing out of her. I had to wonder how all these “shoulds” were manifesting themselves when she spoke to her...