Seeing Half of the Story

Seeing Half of the Story

One of our clients was kind enough to send me what he experienced after I wrote an article about the importance of feedback and compliments. “Once I paid what I thought was a huge compliment to a Director of Nursing about a member of her nursing staff. As a physician,...
No One Listens to Me!

No One Listens to Me!

I was an undergrad at the University of Virginia when a classmate said, “It’s so rude to interrupt.” What? I had never heard that before. I truly had made it to college without being taught that interrupting was rude.   My mother tells the story of an ordinary evening...