Next Play

Next Play

  My colleague, Arnie Sanow, is so resilient! Recently I asked him about his ever-present ability to not take things personally and to always focus on the next opportunity rather than lament the moments that fell short. He told me that he learned the skill a very...
Profanity in the Workplace

Profanity in the Workplace

  I met with a manager yesterday and she relentlessly told me all the things her department “should” be doing. Frustration and anger were oozing out of her. I had to wonder how all these “shoulds” were manifesting themselves when she spoke to her...
Karen Snyder
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